Our approach to privacy

Information on the Processing of Personal Data of Users Visiting Telematica Sistemi Websites

Pursuant to Regulation (EU) 2016/679, this page describes the methods of processing the personal data of users who visit Telematica Sistemi websites accessible online at the following addresses:

       https://www.telematicasistemi.it
       https://assistenza.telematicasistemi.it
       https://lpsmart.lpreport.com
       App LpSmart

1. Data Controller
   The data controller is Telematica Sistemi S.r.l., with registered office at Corso XXII Marzo no.8, 20135 Milan, VAT no. 11141250156
   Email: info@telematicasistemi.it, Certified Email (PEC): telematicasistemi@pec.it, phone: +39 0382.955051

2. Types of Data Collected and Purpose of Processing
   Voluntarily provided data: name, email address, and message content submitted via the contact form. Technical data: IP address, date and time of access, browser type and operating system, referring URL, and other data automatically transmitted during website use.
   External web fonts: via Google Fonts, the user's browser may transmit technical data (e.g., IP, user agent) to Google's servers. Map viewing data: this site incorporates interactive maps via Google Maps, which may collect technical data (e.g., IP, approximate geolocation data) when the user views the page.
   Data is processed for the following purposes:
   • Responding to inquiries sent via the contact form
     Legal basis: performance of pre-contractual measures (Art. 6.1.b GDPR)
   • Ensuring proper functionality, security, and maintenance of the website
     Legal basis: legitimate interest of the controller (Art. 6.1.f GDPR)
   • Displaying web fonts via Google Fonts and maps via Google Maps
     Legal basis: legitimate interest of the controller (Art. 6.1.f GDPR), balanced with the rights of the data subjects

3. Methods of Processing
   Data is processed using electronic tools and appropriate technical and organizational measures. No automated decision-making or profiling activities are carried out.

4. Data Retention
   Contact form data is retained for the time necessary to manage the request. Server technical logs are retained for a limited period (generally 30 days), unless needed for security reasons or legal obligations.

5. Disclosure and Dissemination
   Data may be processed by third-party providers acting as data processors for services strictly related to hosting, website maintenance, or server management. To display fonts and maps, this site uses Google Fonts and Google Maps, services provided by Google LLC / Google Ireland Ltd. The use of these services may involve the transmission of technical data, such as IP addresses, to Google's servers, including those outside the European Economic Area (particularly in the USA). Google states that it adopts Standard Contractual Clauses (SCCs) to ensure an adequate level of data protection.

6. Data Subject Rights
   Users may exercise their rights under Articles 15–22 of the GDPR at any time, including:
   • right of access, rectification, erasure, restriction, and objection to processing;
   • right to data portability;
   • right to withdraw consent (if given), without affecting the lawfulness of processing based on consent before its withdrawal;
   • right to lodge a complaint with the Data Protection Authority (www.garanteprivacy.it).
     To exercise these rights, users may contact the data controller at the email address provided above.

7. Cookies
   This site does not use profiling cookies. The technical cookies used are strictly necessary for the functioning and security of the website (e.g., user session management, language preferences, antispam, etc.).
   Consent is not required for these technical cookies, but a brief notice is still provided via banner. Integration with external services such as Google Fonts, Google Maps, and reCAPTCHA may involve the transmission of technical data (such as IP address) and the use of cookies by Google. For more information, please refer to Google's privacy policy: https://policies.google.com/privacy.

8. Changes and Updates
   The contents of this privacy notice are subject to partial or total changes. Therefore, it is recommended to regularly visit this section to stay informed about the current data processing methods.